Article ID: 168119
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Outlook 97 Service Pack 1
- Microsoft Outlook 97 Standard Edition
This article was previously published under Q168119
SYMPTOMS
When you install the cc:Mail service that comes in the Microsoft Outlook
97, version 8.01, ValuPack, you may receive the following message:
This version of Microsoft Outlook does not contain client support for
Lotus cc:Mail. For information on how to use Microsoft Outlook directly
with a Lotus cc:Mail post office, please contact Transend Corporation,
or visit their Web site at
CAUSE
The above message displays if you install Outlook 97, version 8.01, on a
computer that does not contain a cc:Mail service from an earlier version of
Outlook 97. Outlook 97, version 8.01, which ships with Microsoft Exchange
Server, version 5.0, does not include a license for the Lotus cc:Mail
transport service.
RESOLUTION
If you have Microsoft Office 97, or Outlook 97, version 8.0, you have a
licensed Lotus cc:Mail transport service. Use the cc:Mail service from the
Office 97 or Outlook 97, version 8.0, ValuPacks with Outlook 97,
version 8.01.
Microsoft Outlook 97, version 8.02 includes the licensed Lotus cc:Mail
transport service.
MORE INFORMATION
The Lotus cc:Mail service is licensed for distribution by Microsoft from
Transend Corporation, 225 Merson Street, Palo Alto, CA 94301. Microsoft
Office and Outlook 97, version 8.0, include a licensed copy of Transend
Corporation's Lotus cc:Mail transport service. Outlook 97, version 8.01,
which ships with Exchange Server, version 5.0, does not include the cc:Mail
service license.
You may use either the Office 97 or Outlook 97, version 8.0, cc:Mail
service with Outlook 97, version 8.01. Future standalone releases of
Outlook will include a liscense for the cc:Mail service.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Outlook 97
version 8.01 for Windows. This problem was corrected in Microsoft Outlook
97 version 8.02 for Windows.
Keywords: KB168119