Knowledge Base

XCLN: Err Msg: The Item Could Not Be Printed

Article ID: 167943

Article Last Modified on 10/28/2006

Microsoft Exchange Client 5.5

This article was previously published under Q167943

SYMPTOMS

When you run Windows 3.x and attempt to print a message from the Microsoft Exchange 16-bit client, the following error message is generated and nothing will print.

The item could not be printed. The print dialog could not be displayed. Page size is too small.

CAUSE

There is insufficient space on the hard drive to spool the print file.

RESOLUTION

Delete some files or reduce the size of the Windows swap file to free some disk space. Restart Windows and the Microsoft Exchange client, and try printing again.

Keywords: kbprb kbusage KB167943