Knowledge Base

Handheld PC Explorer Program Group Not Created During Setup

Article ID: 167937

Article Last Modified on 2/11/2004


APPLIES TO


This article was previously published under Q167937

SYMPTOMS

When you install Handheld PC (H/PC) Explorer on your desktop computer, an H/PC Explorer program group may not be created.

CAUSE

When you run the H/PC Explorer Setup program, you are prompted with a default name for the H/PC Explorer program group. However, you have the option to type a different program group name.

The behavior described above occurs if you type a different program group name that includes any of the following characters:

\/:*?"<>|

RESOLUTION

To resolve this issue, run the H/PC Explorer Setup program again. When you are prompted for a program group name, use the default name or type a name that does not include any of the characters listed above.

Additional query words: 1.00 hand held

Keywords: kbsetup KB167937