Knowledge Base

WD97: Invalid Page Fault Dragging Copied Hyperlink

Article ID: 167880

Article Last Modified on 1/19/2007

Microsoft Word 97 Standard Edition

This article was previously published under Q167880

SYMPTOMS

When you attempt to drag a hyperlink, you receive the following error message:

This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

If you click Details, you will receive the following error message:

WINWORD caused an invalid page fault in module WINWORD.EXE at <address>

CAUSE

This problem occurs when you drag a hyperlink after you click Copy Hyperlink on the shortcut menu that appears when you right-click the hyperlink.

RESOLUTION

Use one of the following methods to copy a hyperlink:

Method 1: Use the Copy Hyperlink command on the shortcut menu

Right-click the hyperlink, point to Hyperlink and then click Copy Hyperlink.
Position the insertion point where you want to paste the hyperlink.
Right-click and select Paste on the menu that appears.

Method 2: Use the Copy command on the Edit menu

Select the hyperlink.
On the Edit menu, click Copy.
Position the insertion point where you want to paste the hyperlink. On the Edit menu, click Paste.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem has been corrected in Word 2000.

Additional query words: 8.0

Keywords: kbbug kberrmsg KB167880