SMS: Permission Required Dialog Box Appears Behind Open Windows
Article ID: 167857
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 1.2 Standard Edition
This article was previously published under Q167857
SYMPTOMS
When you attempt to Remote Control a previously remote controlled client
computer running Windows 95 with the Permission Required Help Desk option
enabled, the Remote Control Agent dialog box that asks, "Will you allow
<Administrator'> to remote control your machine?" appears behind open
windows on the desktop. Consequently, the user may not be able to see the
dialog box and answer the prompt without minimizing all open windows.
On the remote control server, the following dialog box appears:
SMS Remote Control
The user did not grant permission before the timeout period elapsed.
WORKAROUND
To work around this problem, minimize all open windows before initiating a
second Remote Control session.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. We are researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.
Additional query words: prodsms Win95 hidden RC
Keywords: kbbug kbnetwork kbremoteprog kbtshoot KB167857