XFOR: cc:Mail Dirsync Event ID 14013 and 14018
Article ID: 167830
Article Last Modified on 2/27/2007
APPLIES TO
- Microsoft Exchange 2000 Enterprise Server
- Microsoft Exchange 2000 Server Standard Edition
- Microsoft Exchange Server 4.0 Standard Edition
- Microsoft Exchange Server 5.0 Standard Edition
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q167830
SYMPTOMS
When you perform directory synchronization between Exchange
and a cc:Mail post office, the following error messages may appear:
Event ID:14013
Source:MSExchangeCCMC
Type:Warning
Category:Dir-Synch
Description:
The Microsoft Exchange directory entry with CCMAIL e-mail address
<Address> at <Exchange_site_name> could not be written to Lotus cc:Mail
because it conflicts with an existing Lotus cc:Mail entry named
<ccMail_account>. Choose a unique name and update the CCMAIL e-mail
address for this entry.
Event ID:14018
Source:MSExchangeCCMC
Type:Warning
Category:Dir-Synch
Description:
The Microsoft Exchange Connector for Lotus cc:Mail failed to add
<Exchange_account> to the Microsoft Exchange directory. This
CCMAIL e-mail address already exists: CCMAIL:<Exchange_account> at
<Exchange_site_name>
CAUSE
These errors are caused by an invalid or missing Exchange
postoffice comment in the cc:Mail post office.
This may have been
caused by manually adding the Exchange Server site name to the post office list
with the cc:Mail Administrator program, or by removing the comment for the
Exchange postoffice that was created with directory synchronization (dirsync)
with the cc:Mail Administrator program.
RESOLUTION
The comment for the Exchange postoffice must be the
following:
MSExchangeCCMC exchange server name
where
exchange server name is the name
of the Exchange Server computer that contains the Microsoft Exchange Connector
for Lotus cc:Mail.
Keywords: kbprb kbusage KB167830