Knowledge Base

WD97: Need .doc Extension to Open WordPerfect Subdocuments

Article ID: 167624

Article Last Modified on 1/19/2007

APPLIES TO

This article was previously published under Q167624

SYMPTOMS

If you open a WordPerfect 5.x master document in Word 97, you may receive the following error message if the subdocuments do not have a .doc file name extension:
An unexpected error has occurred.

CAUSE

WordPerfect does not require .doc file name extensions. File name extensions for documents in WordPerfect are optional.

If a WordPerfect subdocument does not have a .doc file name extension, then Word does not know how to handle the document.

WORKAROUND

Rename the WordPerfect subdocuments so that they have a .doc file name extension.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

NOTE: This problem only affects WordPerfect master documents.

Keywords: kbhowto kbinterop KB167624


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