Knowledge Base

Unable to Print Color on OKI OJ-300C Printer

Article ID: 167396

Article Last Modified on 11/1/2006

Microsoft Windows NT Workstation 4.0 Developer Edition
Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q167396

SYMPTOMS

When you print to the OKI OJ-300C printer, the Color option is missing from Document Properties.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodnt unavailable not available Document Defaults Color Appearance Printer Properties

Keywords: kbbug kbfix kbprint KB167396