Microsoft Knowledge Base

• Microsoft Office 97 for Windows
• Microsoft Excel 97 for Windows
• Microsoft Access 97
• Microsoft Outlook 97
• Microsoft PowerPoint 97 for Windows
• Microsoft Word 97 for Windows
• Microsoft Windows 95

SYMPTOMS

When you save a file from any Microsoft Office 97 program to a Microsoft Windows 95 folder, the following error message may appear:

   The file <filename> already exists. Do you want to replace existing
   file?

   Cannot save <filename>. The folder is marked as 'Read-Only'.

   -or-

   Document saved successfully. Cannot reopen the saved document due to
   low memory. Please close the document.

CAUSE

The first error message appears if the following conditions are true:

• The folder to which you are attempting to save the file uses user-level security permissions.

  -and-

• The folder permissions are set to Read Files and "Create Files and Folders" only.

• The folder to which you are attempting to save the file uses user-level security permissions.

  -and-

• The folder permissions are set to Read Files, "Create Files and Folders," and Delete Files.

RESOLUTION

To resolve this problem, change the folder permissions to include Write To Files permission.

NOTE: Contact your network administrator if the folder is on a server.

To change the permissions for the Microsoft Windows 95 folder, use the following steps:

1. In Microsoft Windows Explorer, right-click the folder, and click Sharing on the shortcut menu.

2. In the <Folder> Properties dialog box, click the Sharing tab.

3. Click Shared As, type a name in the Share Name box, and type a comment in the Comments box (optional).

4. If the user's name is not in the box, click Add to add the name. In the Add Users dialog box, type the user's name in the Name box, click Custom, and then click OK.

   -or-

   If users' name is already listed and you want to modify existing permissions, click the user's name, and then click Edit.

5. In the Change Access Rights dialog box, click to select the check box to enable the "Write to Files" permission. Click to select the "Create Files and Folders" and "Read Files" check boxes. Click OK.

6. Click OK to close the <Folder> Properties dialog box.

   Document saved successfully. Cannot reopen the saved document due to
   low memory. Please close the document.

STATUS

This is by design of Microsoft Windows 95. You must have Write To Files permission for a folder in order to avoid the error messages when you save a file to a folder that uses Custom permissions.

REFERENCES

For more information about file and folder permissions in Windows 95, from the Start menu click Help, and then click the Index tab. Type the following text

   permissions, controlling access to shared resources