XFOR: Notes color graphics appear monochrome in Exchange message
Article ID: 167226
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
- Microsoft Exchange Server 5.0 Standard Edition
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q167226
SYMPTOMS
When you send a message containing an "encapsulated bitmap" from Lotus
Notes to Microsoft Exchange Server, the corresponding bitmap appears as
monochrome when the message is received.
CAUSE
The LinkAge Exchange Notes Connector uses a Notes API call to convert Notes
mail documents to Rich Text Format (RTF). This occurs so that font
attributes and graphics are preserved when a message is sent to Exchange.
This problem exists only for Notes "encapsulated bitmaps" such as the ones
appearing in Notes Help, and any images pasted as bitmaps into Notes
documents. Graphics embedded in Notes documents that are pasted in a non-
Notes format (pasted as Picture, as PaintShop Pro Image, and so on) will
retain their color mappings.
In Notes R3, copying a bitmap to the clipboard generates a Rich Text
object. This allows you to copy all data within a Notes document (including
multiple bitmaps, metafiles, and text runs) to the clipboard at one time.
When the bitmap is converted to Rich Text, the resulting object may be
monochrome, due to a limitation in RTF.
NOTE: The conversion to monochrome is not a Notes problem, but a clipboard
problem.
Keywords: kbprb kbusage KB167226