Knowledge Base

SMS: "Couldn't Create A New Package" Error

Article ID: 167152

Article Last Modified on 10/27/2006


APPLIES TO


This article was previously published under Q167152

SYMPTOMS

If you are using Systems Management Server version 1.1, the error "Couldn't create a new package" occurs when you attempt to create any package in the Systems Management Server Administrator program.

CAUSE

This problem occurs on computers running Microsoft Windows NT Server 4.0 that are also running Microsoft Systems Management Server 1.1. In addition, other strange problems or errors may occur if Systems Management Server is running under this configuration.

Because Microsoft Windows NT Server 4.0 was released after Microsoft Systems Management Server 1.1 had been released, Microsoft Systems Management Server 1.1 has not been tested to run under Microsoft Windows NT Server 4.0. Running Microsoft Systems Management Server 1.1 on computers running Microsoft Windows NT Server 4.0 is not supported by Microsoft Technical Support.

WORKAROUND

To work around this problem, do either of the following:

  • Upgrade Microsoft Systems Management Server to version 1.2. -or-

  • Install and administer Microsoft Systems Management Server 1.1 on a computer running Microsoft Windows NT Server 3.51 with the latest Windows NT Server service pack.

Additional query words: prodsms SQL

Keywords: kbconfig kbenv kbnetwork kbprb kbsmsadmin KB167152