KB167145 - OL97: Headers Not Visible on Options Tab of Message

Article ID: 167145

Article Last Modified on 1/19/2007

Microsoft Outlook 97 Standard Edition

This article was previously published under Q167145

SYMPTOMS

If you use the Internet Mail service in Microsoft Outlook 97 and open an e- mail message, you are unable to view the Internet Headers on the Options tab of the message.

RESOLUTION

To view the Internet headers on the Options Tab in an Internet Mail message, install the Internet Mail Enhancement Patch for Microsoft Outlook 97 (IMEP). The IMEP is available on the Microsoft Internet site at:

http://www.microsoft.com/office/

NOTE: Because the Microsoft Web site is regularly updated, the site address may change without notice. If this occurs, link to the Microsoft home page at the following address:

http://www.microsoft.com/

MORE INFORMATION

The Internet Headers include information about the sender's Internet location, the date and time the message was sent, the message-ID, the subject of the message, and may also have other details about the path the message has taken en route to your inbox.

To view the Internet headers without the IMEP:

Click to select the message in your Inbox.
On the File menu, click Properties.
Click the Internet tab. The details are displayed on this tab.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 97. The problem is corrected in the Internet Mail Enhancement Patch for Microsoft Outlook 97 (IMEP).

Keywords: kbbug kbfix KB167145