Knowledge Base

Errors During Install: "Cannot expand..." / "Cannot populate..."

Article ID: 167117

Article Last Modified on 2/18/2005

Microsoft Commerce Server 2.0

This article was previously published under Q167117

SYMPTOMS

When you install Commerce Server, you may receive the following error message:

Cannot expand templates: Exception occurred

During the portion of setup that populates the starter stores (SQL Server) database, you may receive the following error message:

Cannot populate Database Tables: No current record

WORKAROUND

These error messages occur due to an Active Server Pages (ASP) installation problem. Make sure that you have ASP installed. If you continue to have problems with your existing ASP installation, Reinstall ASP from the Commerce Server CD or from Windows NT Server 4.0 Service Pack 3.

Additional query words: kbfaq

Keywords: kbsetup kbprb kbfaq KB167117