Knowledge Base

OL97: Cancel Button Does Not Work in Delivering Messages Dialog

Article ID: 167089

Article Last Modified on 1/19/2007

APPLIES TO

This article was previously published under Q167089

SYMPTOMS

If you check for new mail using the Internet Mail service and click Cancel in the Delivering Messages dialog box, the operation does not end.

RESOLUTION

To cancel the operation do the following:
  1. Press the CTRL+ALT+DELETE keystroke combination.
  2. In the Close Program list, click to select "Connected to <Your Connection>," then click End Task. (Where <Your Connection> is the name Of your Dial-Up Networking connection.)

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 97. The problem is corrected in the Internet Mail Enhancement Patch for Microsoft Outlook 97 (IMEP).

Keywords: KB167089


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