XFOR: cc:Mail Migration Generates Dr. Watson in Mailmig.exe
Article ID: 167024
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
- Microsoft Exchange Server 5.0 Standard Edition
This article was previously published under Q167024
SYMPTOMS
The cc:Mail Migration Wizard generates a Dr. Watson report in Mailmig.exe
during the migration process:
Exception Access violation (0xc0000005), address:0x6c7852b8.
CAUSE
If there are certain attachment types stored in the cc:Mail clients, they
will cause the Migration Wizard to generate the Dr. Watson report.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server,
version 4.0 and 5.0.
We are researching this problem in Microsoft Exchange Server version 4.0
and will post new information here in the Microsoft Knowledge Base as it
becomes available.
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.0.
This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):
Keywords: kbbug kbfix kbusage KB167024