Knowledge Base

Lexmark Optra C Series Printer Incorrectly Presents Duplex Optio

Article ID: 167016

Article Last Modified on 11/1/2006

Microsoft Windows NT Workstation 4.0 Developer Edition
Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q167016

SYMPTOMS

When you set up the paper options for the Lexmark Optra C Series printers under Windows NT version 4.0, you are presented with a Duplex option. The Optra C Series printer does not have duplex capability.

STATUS

Support for duplex has been removed for the C series Optra printers that use Optra.dll driver is included in the latest Windows NT version 4.0 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbbug kbprint KB167016