Knowledge Base

OL97 ErrMsg: Unable to Load Fae.dll Exporting to Access

Article ID: 166983

Article Last Modified on 1/19/2007

Microsoft Outlook 97 Standard Edition

This article was previously published under Q166983

WARNING: The information in this article has not been confirmed or tested by Microsoft. Some or all of the information in this article has been taken from unconfirmed customer reports. ANY USE BY YOU OF THE INFORMATION PROVIDED IN THIS ARTICLE IS AT YOUR OWN RISK. Microsoft provides this information "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

SYMPTOMS

When you use the Microsoft Outlook 97 Import and Export Wizard to export a file in a Microsoft Access file format, you may receive the following error message:

Unable to load fae.dll. Additional translators are available in the ValuPack.

RESOLUTION

To resolve this problem reinstall the Data Access Pack from the Microsoft Office 97 Compact Disc ValuPack.

MORE INFORMATION

To install the Data Access Pack, follow these steps:

On the Office 97 Compact Disc open the ValuPack directory and double- click the Valupk8.hlp file.
In the "Welcome to the Microsoft Office 97 ValuPack" help topic, click Data Access Pack.
In the "Data Access Pack" help topic, click "To install the Data Access Pack, click."

Keywords: kberrmsg KB166983