Knowledge Base

WD97: Many Page Breaks with "First Page Footer" Causes Problems

Article ID: 166956

Article Last Modified on 1/19/2007


APPLIES TO


This article was previously published under Q166956

SYMPTOMS

When you work with a Word 97 document that contains many page breaks, the following may occur:

  • When you add a "Different First Page" footer to your document, some of the footer text may bleed into the first page footer.

    -and-
  • When you save your document as "Rich Text Format (*.rtf)," the following error message will be displayed:
    This program has caused an illegal operation and will be shut down.

    If the problem persists, contact the program vendor.
    When you click Details, the following message is displayed:
    WINWORD caused an invalid page fault in module WINWORD.EXE at 0137:30080f6c.
NOTE: This problem has occurred with as few as 10 page breaks.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem has been corrected in Word 2000.

Keywords: kbbug kblayout kbusage KB166956