Article ID: 166868
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
- Microsoft Word 95 Standard Edition
- Microsoft Word 95a
- Microsoft Word 6.0 Standard Edition
- Microsoft Word 6.0a
- Microsoft Word 6.0c
This article was previously published under Q166868
SYMPTOMS
When you open a Word 97 document in an earlier version of Word, the
information from the
Comments box in the
Properties dialog box (on the
File menu, click
Properties) may be incorrectly formatted or may be missing.
NOTE: In Word 6.
x, the
Comments box is in the
Summary Info dialog box (on
the
File menu, click
Summary Info).
Case 1:
When you save the file in "Word 6.0/95 (*.doc)" or "Rich Text Format
(*.rtf)" format and then open it in Word 6.
x or 7.
x, multiple paragraphs in
the Comments box are combined into a single paragraph.
Case 2:
The text from the Comments box is lost when you use the Word 97 Import
Converter to open the document.
For more information about the Word 97 Import Converter, please see the following article in the Microsoft Knowledge Base:
162214 WD: How to Obtain the Word 97-2000 Import Converter
CAUSE
Case 1
The Microsoft Word 6.0/95 and the Rich Text Format (RTF) file converter of
Microsoft Word 97 cannot read linefeeds in the RTF format for the document
property.
Case 2
The Word 97 Converter is not identifying the Comments field for conversion
to earlier versions.
MORE INFORMATION
In Word 97, the document information is called Properties. On the File
menu, click Properties. In Word 6.0 and 7.0, the document information is
called Summary Info. On the File menu, click Summary Info.
REFERENCES
For more information on what formatting is retained when you save in other
formats, please see the following resources:
Word Help
Click the Office Assistant, type "Save as Word 7.0," click Search, and then
click to view "Results of saving Word 97 documents in other formats."
NOTE: If the Assistant is hidden, click the Office Assistant button on the
Standard toolbar. If Word Help is not installed on your computer, please
see the following article in the Microsoft Knowledge Base:
120802 Office: How to Add/Remove a Single Office Program or Component
Office Resource Kit
Chapter 15 of the "Office Resource Kit" also contains information about
formatting that is retained through the conversion process. The ORK is
available on the Microsoft Web site at:
For more information about how to obtain the Office Resource Kit (ISBN:
1-57231-329-3), call (800) MS-PRESS in the United States or (800) 667-1115
in Canada.
Keywords: kbconversion kbinterop kbprb kbusage KB166868