Image May Not Appear in Message Sent with Outlook Express

Article ID: Q166841
Creation Date: 11-APR-1997
Revision Date: 12-APR-1997

********************************************************************

     BETA INFORMATION  BETA INFORMATION  BETA INFORMATION  BETA     

     This article discusses a Beta release of a Microsoft 
     product. The information in this article is provided as-is
     and is subject to change without notice. 

     No formal product support is available from Microsoft for 
     this Beta product. For information about obtaining support
     for a Beta release, please see the documentation included 
     with the Beta product files, or check the Web location 
     from which you downloaded the release.

     BETA INFORMATION  BETA INFORMATION  BETA INFORMATION  BETA

********************************************************************

The information in this article applies to:

Microsoft Outlook Express version 4.0 for Windows 95
Microsoft Outlook Express version 4.0 for Windows NT 4.0

SYMPTOMS

When you receive a mail or news message sent with Microsoft Outlook Express version 4.0 for Windows 95 or Windows NT 4.0, pictures may not be displayed. The image may appear as a box with a red X.

CAUSE

The linked image file is not located in a publicly available location; the file is not on a Web server or shared network drive.

RESOLUTION

To insert a picture in a shared location, follow these steps:

Copy the image file to a publicly available location such as a Web server (Internet) or a shared network folder (intranet). Recipients of the message should have at least read access privileges to the shared location.

If you are inserting a new picture in a message, click Picture on the Insert menu. You can also click the Insert Picture button on the Format toolbar. If you are modifying a picture that is already inserted in the message, use the right mouse button to click the image, and then click Properties.

In the Image Source box, browse to or type the Uniform Resource Locator address (URL) of the image.

      Internet example: http://example.microsoft.com/MyImage.gif
      intranet example: file://\\MyServer\MyShare\MyImage.gif

For additional information about Universal Naming Convention (UNC) support in URLs, see the following article in the Microsoft Knowledge Base:

      ARTICLE-ID: Q135983


      TITLE     : UNC FILE: URL Formats Supported by Internet Explorer

Click OK.

MORE INFORMATION

Microsoft Outlook Express does not attach the image file in the message. The image source points to the location of the image and is equivalent to the HTML <IMG SRC=""> tag. If the link is to a local hard disk, mail recipients do not have access to the image.

The message contains a reference pointer (link) to the image. Because the image is not included in the message, the message size is smaller and download time is reduced. Also, the image can be updated at the public or shared location without having to send another message.

If you want to send the image, include the image as an attachment.

Additional query words: 4.00
Keywords : kbtool outexnt outexw95
Version : 4.0
Platform : WINDOWS

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.