SMS: Incorrect Remote Control Permissions Dialog Box
Article ID: 166837
Article Last Modified on 6/14/2005
APPLIES TO
- Microsoft Systems Management Server 1.2 Standard Edition
This article was previously published under Q166837
SYMPTOMS
When a remote control session is established by a user whose user name
contains a space, as in "FirstName LastName," the Remote Control
Permissions dialog box on the system being remote controlled will display
the either of the following:
- Will you allow "FirstName" to LastName?
-or-
- Will you allow "FirstName" to ?? Unknown prompt from server?
The message that should be displayed is
Will you allow "FirstName LastName" to Remote Control your machine?
where "FirstName LastName" is the Windows NT User Name of the account that
is attempting remote control.
A user logged on with a User Name of one word who has a Full Name of two
words with a space, will also produce the same error on the client
computer.
STATUS
Microsoft has confirmed this to be a problem in Systems Management
Server version 1.2.
MORE INFORMATION
The Remote Control Permissions dialog box on the client displays correctly
and completely if the Remote Controlling user's name is only one word.
Additional query words: prodsms rc
Keywords: kbbug kbnetwork kbpending kbremoteprog kbtshoot KB166837