Error Message Moving or Deleting Inbox Messages
Article ID: 166752
Article Last Modified on 9/3/2002
APPLIES TO
This article was previously published under Q166752
SYMPTOMS
When you attempt to move or delete a message from Inbox, you may receive
one of the following error messages:
Can't move message.: Can't write message (Storage error 14)
-or-
Error deleting message.: Can't update message (Storage error 21)
CAUSE
This behavior occurs when there is not enough available storage memory on
your Handheld PC (H/PC) to complete the operation.
RESOLUTION
To resolve this problem, follow these steps:
- Tap OK to close the error message.
- Tap the Start button, tap Settings, and then double-tap System.
- Tap the Memory tab, move the slider to the right to increase
available storage memory, and then tap OK.
Additional query words: 1.00
Keywords: kberrmsg KB166752