Knowledge Base

WD: Mail Merge Main Document Restored to Normal Word Document

Article ID: 166742

Article Last Modified on 8/17/2005

Microsoft Word 6.0 Standard Edition
Microsoft Word 6.0a
Microsoft Word 6.0c
Microsoft Word 95 Standard Edition
Microsoft Word 95a

This article was previously published under Q166742

SYMPTOMS

When you open a mail merge main document, the file is no longer a mail merge main document.

This problem occurs when the following are true:

Your mail merge main document is attached to a Microsoft Access data source. -and-
You save your mail merge main document in Rich Text Format (*.rtf).

NOTE: This problem occurs when you attach your data source by either DDE or ODBC.

WORKAROUND

Reset your document as a mail merge main document by clicking Mail Merge on the Tools Menu. Reset the type of document (Step #1 - Main Document) and reattach your Microsoft Access data source (Step #2 - Data Source) to your mail merge main document.

NOTE: You may want to save your mail merge main document in Word format to prevent this problem from recurring.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

For additional information, please see the following articles in the Microsoft Knowledge Base:

161978 Word 97: RTF Format Given to File Send in Word 6.0/95

162602 Questions About Saving in the Word 6.0/95 File Format

Keywords: kbbug kbinterop kbmerge kbusage KB166742