Knowledge Base

XADM: Gateway Out Threads Not Set Correctly by Perfwiz.exe

Article ID: 166621

Article Last Modified on 10/28/2006

APPLIES TO

This article was previously published under Q166621

SYMPTOMS

Administrators of Microsoft Exchange Server version 5 may find that after they install the Internet Mail Service (IMS) and run the Performance Optimizer provided with Microsoft Exchange, the number of outbound gateway threads will still be set to the default value of 2.

CAUSE

The following specific options must be selected and specific conditions met to see the symptom:

  • The NT server must have more than 128 megabytes memory.
  • The administrator selected 'POP3 Only' in the optimizer.
(To inspect the value, run Perfwiz.exe with the -v switch.)

RESOLUTION

A logic error in Perfwiz.exe is the source of the trouble.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbbug KB166621


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