XFOR: IMS May Crash When Receiving Message from Pegasus Mail
Article ID: 166570
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.0 Standard Edition
This article was previously published under Q166570
SYMPTOMS
When you send mail to a large distribution list (containing some invalid
addresses) from a Pegasus Mail client to the Microsoft Exchange Server
Internet Mail Service (IMS), the IMS may close. The IMS will log the
following events:
9001:
An exception has occurred. Code: 0xc0000005 Flags: 0x00000000
Address: 0x77f7d2ef
4037:
An exception has occurred which was handled internally by the Internet
Mail Service. This may have resulted in a message not being delivered.
Code: 0xc0000005 Flags: 0x00000000 Address: 0x77f7d2ef
The Dr. Watson dialog box displays the following information as well:
An Application error has occurred and an application error log is being
generated.
MSECIMC.EXE
Exception: access violation (0xc0000005), Address: 0x77f64a55
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.0.
This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):
Keywords: kbhotfixserver kbqfe kbbug kbfix kbusage KB166570