Knowledge Base

XFOR: CCMC Not Handling Bad Messages Correctly

Article ID: 166561

Article Last Modified on 10/28/2006

Microsoft Exchange Server 5.0 Standard Edition

This article was previously published under Q166561

SYMPTOMS

When the Lotus cc:Mail Export utility version 6.0 exports messages with Macintosh file attachments, the exported file is malformed. When you read this malformed file, the Microsoft Exchange Connector for Lotus cc:Mail stops responding, a Dr. Watson is generated, or the message is sent without attachments but the message is never passed to the bad directory.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

MORE INFORMATION

A fix for this problem with the Microsoft Exchange Connector for Lotus cc:Mail is planned for Microsoft Exchange Server 5.0 Service Pack 1 (SP1). The "bad" messages will be placed in the "bad" directory and/or an event will be logged by Connector for cc:Mail to indicate that a "bad" message was received.

Keywords: kbbug kbfix kbusage KB166561