Knowledge Base

XFOR: Message Body Missing or Truncated While Downloading Msg

Article ID: 166516

Article Last Modified on 10/28/2006

APPLIES TO

This article was previously published under Q166516

SYMPTOMS

When you download messages from Microsoft Exchange Server version 5.0 using POP3, the message body may be truncated or missing. The message stops downloading and the POP3 client is unable to download any additional mail.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

MORE INFORMATION

The following feature is planned for Microsoft Exchange Server 5.0 Service Pack 1. When you download messages from Microsoft Exchange Server version 5.0 using POP3, and the message body is truncated or missing, an Event ID 12003 is generated on the server. The Event ID may look similar to the following: 
   Event ID 12003
   Source: MSExchange Pop3   Category: Content Engine
   Description:
   Error 0-82000201 occured while processing message <xxxxxx> with subject
   'xxxxxxx' from 'UserX'.
The original sender must resend the body content in a new message.

Keywords: kbbug kberrmsg kbfix kbusage KB166516


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