Access Violation in SERVICES.EXE in EVENTLOG.DLL
Article ID: 166423
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q166423
SYMPTOMS
If you have a high frequency of events and the event log is set to
overwrite old entries as needed, Services.exe might hit an access violation
in Eventlog.dll.
Since Services.exe hosts several essential Windows NT system services as
well as the service control manager your computer might hang or refuse to
shut down after such a failure.
CAUSE
There have been code paths in Eventlog.dll with insufficient error checking
which only appear under stress conditions.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0.
This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service
Pack. For information on obtaining the service pack, query on the following word
in the Microsoft Knowledge Base (without the spaces):
Microsoft has confirmed this to be a problem in Windows NT versions 3.51. A
supported fix is now available, but is not fully regression-tested and
should be applied only to systems experiencing this specific problem.
Unless you are severely impacted by this specific problem, Microsoft
recommends that you wait for the next Service Pack that contains this fix.
Contact Microsoft Product Support Services for more information.
Additional query words: 4.00 3.51 prodnt
Keywords: kbbug kbnetwork KB166423