Knowledge Base

OL97 ErrMsg: "Could Not Load an Object" When Opening an Item

Article ID: 166369

Article Last Modified on 1/19/2007


APPLIES TO


This article was previously published under Q166369

SYMPTOMS

When you try to open a Microsoft Outlook 97 item, you may receive the following error message:
Could not load an object because it is not available on this machine.

CAUSE

There is a reference to an ActiveX control in the item's form, and you do not have the appropriate library files for that control registered and installed on your computer.

RESOLUTION

To resolve this behavior use either of these two methods.

Method 1

Click OK to the error message. The item will open without displaying the problem control.

Method 2

Contact the author of the form to determine how to install and register the control on your computer. This method may involve installing an additional program, which provides the control.

Keywords: kberrmsg KB166369