Knowledge Base

Printing to a Postscript Printer May Cause a STOP 0x0000003b

Article ID: 166265

Article Last Modified on 11/1/2006

Microsoft Windows NT Workstation 4.0 Developer Edition
Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q166265

SYMPTOMS

Printing to a Postscript printer may result in the following stop screen:

STOP: 0x0000003B (0x00000000, 0x00000000, 0x00000000, 0x00000000)
SYSTEM_SERVICE_EXCEPTION

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodnt

Keywords: kbbug kbprint KB166265