Knowledge Base

XFOR: Error Message: The Directory You Have Selected Is Not a cc:Mail Post Office

Article ID: 166256

Article Last Modified on 10/27/2006


APPLIES TO


This article was previously published under Q166256

SYMPTOMS

When using the Migration Wizard for cc:Mail, nothing happens if you select the root of the cc:Mail post office, using the Browse option. If you manually type the path to the root in the selector box, the following error message is displayed:
The directory you have selected is not a cc:Mail post office.

CAUSE

The post office selected is a DB8 cc:Mail post office. The Exchange 5.0 Migration Wizard does not migrate cc:Mail DB8 (version 2.x) post offices, only DB6 (version 6.x). Presently, there is not a true migration path from a DB8 cc:Mail post office to Microsoft Exchange Server. Customers needing to migrate from DB8 post offices must upgrade to Exchange Server version 5.5.

WORKAROUND

To work around this problem:

  • To migrate cc:Mail users from a DB8 post office to Exchange Server, move the users to a DB6 post-office, and then perform the migration.

Additional query words: ccmail

Keywords: kberrmsg kbtshoot kbusage KB166256