Knowledge Base

Access Violation in Office 97 ODBC Apps with StarSQL Driver

Article ID: 166243

Article Last Modified on 10/22/2003

Microsoft SNA Server 3.0 Service Pack 4

This article was previously published under Q166243

SYMPTOMS

An access violation may occur when you click OK in the "StarSQL Data Source Setup" dialog box if you are using any Microsoft Office 97 ODBC-aware application. For instance, when you are using Microsoft Access 97, the following access violation will occur:

MSACCESS.exe
Exception: access violation (0xc000005), Address: 0x77f7d4b0

RESOLUTION

A fix is available to correct this problem. The new version of the driver is 2.30.0317. See the Readme.txt that accompanies this new driver for "STARSQL Release 2.3 Release Notes."

To resolve this problem, obtain the hotfix mentioned below.

STATUS

Microsoft has confirmed this to be a problem in SNA Server version 3.0. This problem was corrected in the latest Microsoft SNA Server 3.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: OFF97 OFFICE97

Keywords: kbbug kbfix kbnetwork KB166243