Err Msg: This Program Does Not Support the Protocol...

Q166205

The information in this article applies to:

SYMPTOMS

When you click the Home, Search or any of the link buttons, you may receive the following error message:

This program does not support the protocol for accessing '<web site address>'
When this occurs, the corresponding Web page is not loaded.


CAUSE

There is not a leading "http://" in the page's address.


RESOLUTION

To resolve this issue, follow these steps:

  1. On the View menu, click Options.


  2. Click the Navigation tab.


  3. In the Customize section, click the link that is not working in the Page box.


  4. Add a leading "http://" (without quotation marks) to the page's address.


  5. Click OK.


Additional query words: 3.00

Keywords : kberrmsg msiew31
Issue type :
Technology : kbIEsearch kbZNotKeyword2 kbIE310Search kbZNotKeyword3 kbIE300Win310 kbIE301Win310 kbIE302aWin310


Last Reviewed: January 7, 2001
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