My Video Window Displays Black Screen

RESOLUTION

To resolve this issue, use the appropriate method:

Configure Video Format

Configure the video capture card to one of the video formats supported by Microsoft NetMeeting, and confirm that the video capture card supports Microsoft Video 1.0 for Windows. Currently, Microsoft NetMeeting supports the following video formats: RGB4, RGB8, RGB16, RGB24, and YVU9.

Remove Extra Video Capture Device

To verify that only one video capture device is installed on your system, double-click Multimedia in Control Panel. On the Advanced tab (Devices in Windows NT), double-click Video Capture Devices. If there are two devices listed, click the device no longer installed in your computer, click Properties, click Remove, and then click OK.

Verify Video Capture Device

If you use NetMeeting 2.0, verify that only one video capture device is installed on your computer. To do so, follow these steps:

1. In Control Panel double-click Multimedia.
2. On the Devices tab (Advanced tab in Windows 95), double-click Video Capture Devices. If there is more than one device listed, click the device that is no longer installed in your computer.
3. Click Properties, click Remove, and then click OK.

NOTE: If you do have multiple video capture devices, you may have to remove the device that you are not using in NetMeeting.

If you use NetMeeting 2.1 or later, verify that the device you want to use is currently selected. To do so, follow these steps:

1. In NetMeeting, disconnect from any conferences that are running.
2. On the Tools menu, click Options.
3. On the Video tab, click the device you want to use in the The video capture device I wish to use is box, and then click OK.