Article ID: 166096
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Office 97 Standard Edition
- Microsoft Word 97 Standard Edition
This article was previously published under Q166096
SYMPTOMS
In step 1 of the Web Page Wizard, the only option that you see is <blank>.
The list box in step 2 does not contain any entries.
When you run the Web Page Wizard, you may receive the following error
message:
Word cannot find the required registry information. To restore the
registry, run Setup again. Make sure Web Page Authoring (HTML) is
selected, even if you already installed it.
CAUSE
These problems may occur if you apply system policies for some, but not all
of the settings that are available for the Microsoft Office programs.
RESOLUTION
To correct this problem, obtain Microsoft Office 97 Service Release 2
(SR-2).
STATUS
Microsoft has confirmed this to be a problem in the products listed at the
beginning of this article. This problem was corrected in Microsoft Office
97 Service Release 2 (SR-2).
Additional query words: policies first-run mso97.dll
Keywords: kbbug kberrmsg kbfix KB166096