XFOR: Access Violation During Internet Mail Wizard

SYMPTOMS

When you (the administrator) set up the Microsoft Exchange Server Internet Mail Service (IMS) with the Internet Mail Wizard, you may get an access violation upon starting services. Subsequently, the IMS is not created. When you look at the Drwtsn32.log, it should show an entry similar to the following:

   Application exception occurred:
   App: MSEXCIMC.dbg (pidA9)
   When: D/MM/YYYY @ hh:mm: s.sss
   Exception number: c0000005 (access violation)
				

The Event Viewer Application log should reveal the following event:

   Event ID: 4097
   Source: DrWatson
   Category: None
   Description: The application; MSEXCIMC.dbg; generated an application
   error The error occurred on D/MM/YYYY @ hh:mm: s.sss The exception
   generated was c0000005 at address 0042db78 ().