Q166067 - WV: Can't Use CTRL+C in Word Viewer to Close Full Screen View

WV: Can't Use CTRL+C in Word Viewer to Close Full Screen View

Q166067

The information in this article applies to:

Microsoft Word Viewer 97-2000

SYMPTOMS

In Microsoft Word Viewer 97-2000, if you switch to full screen view, the Full Screen toolbar appears with a "Close Full Screen" button. If you press CTRL+C (the keystroke for "Close Full Screen"), the screen is unchanged.

CAUSE

In order for the shortcut keystroke to work for the button, the Full Screen toolbar must have the focus. Going into full screen view does not put the focus on the full screen toolbar.

RESOLUTION

To quit full screen view, use one of the following methods:

Click the Full Screen toolbar. Now the keystroke of CTRL+C works for the toolbar button.

Click the Close Full Screen button.

On the View menu, click Full Screen.

Press ESC on the keyboard.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article.

REFERENCES

For more information about Word Viewer 97-2000, please see the following Knowledge Base article:

Q165908 WV: How to Obtain Microsoft Word Viewers

Additional query words:

Keywords : kbui kbdta kbviewer word97
Issue type : kbbug
Technology : kbWordSearch kbPTNotAssigned kbWordViewerSearch