SNA Print Service Drops Escape Sequences from 3270 Print Job
Article ID: 165850
Article Last Modified on 10/29/2003
APPLIES TO
- Microsoft SNA Server 3.0 Service Pack 4, when used with:
This article was previously published under Q165850
SYMPTOMS
Escape sequences from 3270 print jobs were dropped, causing incorrect print
formatting or printer control data to be sent to the printer.
CAUSE
If a custom transparency byte is configured for a 3270 print session under
the Transparency/GDI folder in SNA Server Manager, and the Custom Byte
check box is later cleared, the SNA Print Service was still using the
custom transparency byte even though none was configured.
This caused the SNA Print Service to drop this byte from the 3270 print
job.
RESOLUTION
It is possible to work around this problem by clicking to select the Custom
Byte check box and setting the Decimal Value to 00.
A fix for SNA Server 3.0 is available to correct this problem. To resolve
this problem, obtain the hotfix mentioned below.
STATUS
Microsoft has confirmed this to be a problem in SNA Server version 3.0.
This problem was corrected in the latest Microsoft SNA Server 3.0 U.S.
Service Pack. For information on obtaining the service pack, query on
the following word in the Microsoft Knowledge Base (without the spaces):
Keywords: kbbug kbfix kbnetwork KB165850