Knowledge Base

XCLN: Unable to Open NetBEUI Connection with Shiva

Article ID: 165817

Article Last Modified on 10/28/2006


APPLIES TO


This article was previously published under Q165817

SYMPTOMS

When you use ShivaRemote version 3.59 in the Exchange client, you may receive the following error message when you initially connect with a RAS server:
Unable to open NetBEUI connection; NetBIOS name conflict detected.

CAUSE

No default protocol has been set in Windows for Workgroups Network Setup.

RESOLUTION

To resolve this problem, set the default protocol to NetBEUI:

  • In Control Panel Network, click Network Setup, and then click Drivers, and set the Default Protocol to NetBEUI.

Keywords: kbusage KB165817