SMS: Remote Control Disables Windows NT Screen Saver
Article ID: 165797
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 1.2 Standard Edition
This article was previously published under Q165797
SYMPTOMS
After the remote control of a client computer running Windows NT 3.5x, the
screen saver wait time is disabled. This means that the screen saver will
not start automatically until either the client is restarted, or the
workaround below is followed.
Client computers running Windows NT 4.0 are unaffected.
WORKAROUND
To work around this problem, do the following:
- Stop the Systems Management Server Remote Control Agent service running
on the client.
- In the Desktop Control Panel, enter the screen saver setup and simply
click OK.
- Start the Systems Management Server Remote Control Agent service running
on the client.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. We are researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.
Additional query words: prodsms RC helpdesk winnt
Keywords: kbbug kbnetwork kbremoteprog kbtshoot KB165797