Form Fields Are Missing When Recipient Is Not Using WordMail

WORKAROUND

To work around this behavior, use one of the following methods.

Method 1: Use Word as Your E-Mail Editor

To see form fields in a e-mail message that you receive, select the "Use Microsoft Word as the e-mail editor" option, and then reopen the mail message. To do this, the following steps:

1. Start Microsoft Outlook.
2. On the Tools menu, click Options.
3. Click the E-mail tab, click to select the "Use Microsoft Word as the e-mail editor" check box, and then click OK.

You can open your e-mail message and see the form fields.

Method 2: Attach the Document to the Mail Message

To prevent the form fields and results from disappearing when you send the form to a user who is not using WordMail, send the form as an attached document.