KB165760 - XCLN: How to Set Up Exchange Client for SQL Mail

MORE INFORMATION

To set up the Microsoft Exchange Client on the Windows NT Server so the SQL Mail service can start successfully:

Create an Exchange Server Profile for the Microsoft SQL Service Account:
1. Log on to the computer running Windows NT Server (where Microsoft SQL Server is running) as the SQL service account.
2. Create a profile by double-clicking the Inbox on the desktop (in Windows NT 4.0) or by running Microsoft Exchange from the Program Manager (Windows NT 3.5x). If there is no profile set up yet, Microsoft Exchange will step you through the creation of a profile. You do not need to set up a Personal Folder (.pst file); all mail can reside on the computer running Exchange Server.

NOTE: The SQL Service account must have permissions to open the mailbox that was referenced in the profile you created.

Verify that you can run Microsoft Exchange Client without having to select a profile name upon startup. If Microsoft Exchange requires you to select a profile, select one so you can enter the Client. then select On the Tools menu, click-Options and change the Startup Options so one profile is always used.
Log off Windows NT Server and log back on as yourself or Administrator.
Start the SQL Mail service; it should start successfully now.