KB165735 - SMS: 3COM 3C589 PCMCIA Network Adapter Card Not Inventoried

Article ID: 165735

Article Last Modified on 10/27/2006

Microsoft Systems Management Server 1.2 Standard Edition

This article was previously published under Q165735

SYMPTOMS

Systems Management Server does not report the 3Com 3C589 PC Card adapters during the inventory collection process for client computers running Windows 95.

The Netcard icon does not appear under the computer's properties. The NetcardID in the Identification properties has the correct value. However, the NIC Address in the Network properties has a <null> value.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

This problem is reported to be resolved by the latest driver from 3Com Corporation, available on the 3Com Web site at:

http://www.3com.com/

This product is manufactured by 3Com Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodsms

Keywords: kbbug kbinventory kbnetwork kbpending KB165735