Microsoft Knowledge Base

• Softimage 3D for IRIX, versions 3.51, 3.7
• Softimage 3D for Windows NT, versions 3.51, 3.7

SUMMARY

This article is provided to help you resolve the cause of the two most frequently encountered error messages that occur after installing FLEXlm.

MORE INFORMATION

Symptoms

Error Message One:

   Cannot find license server [-1,73:...]

   Cannot connect to license server [-15,10:.......]

Cause

The FLEXlm daemon (Iris) or the FLEXlm Service (NT) is not running due to:

   Cause of Error Message One:

   - There is a typo in the license file, usually in the first two lines
     (SERVER, DAEMON lines).

   Cause of Error Message Two:

   - There is a typo in the body of the license file (PACKAGE, INCREMENT
     lines) or a problem with the network (network card, TCP/IP, hostname,
     etc). In this case, the FLEXlm daemon (Iris) or the FLEXlm Service
     (NT) "IS" running.

Solution

   - Check the license file for any typos and try again.

   - Verify that the TCP/IP is running. In Control Panel>Devices, ensure
     that the status of TCP/IP is Automatic and Started.

   - Ensure that you have a network card installed or you can install MS
     Loopback adapter if you don't have one. To install the MS Loopback
     Adapter from Control Panel>Network>Adapters, click Add. From the
     Select Network Adapter scroll box, select MS Loopback Adapter.
     Accept “802.3” as the frame type (common Ethernet protocol). If you
     are prompted for an IP address, enter any ID (ie: 10.10.10.10.).
     Accept the default subnet mask value. Then reboot your computer for
     the change to take effect.

REFERENCES

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