Knowledge Base

XWEB: Error Message: Failed to Get Inbox

PSS ID Number: 165661

Article Last Modified on 10/2/2003


The information in this article applies to:


This article was previously published under Q165661

SYMPTOMS

When you try to access your Microsoft Exchange Server mailbox using an Internet browser, the following error message may appear:
Failed to get Inbox.

CAUSE

This could happen if your mailbox object has not been fully replicated to the computer running Exchange Server that validates the logon process.

RESOLUTION

To resolve this problem:

  • Allow enough time for full directory replication and try logging on again.

Additional query words: XADM

Keywords: kberrmsg kbusage KB165661
Technology: kbExchange500 kbExchangeSearch kbZNotKeyword2