Microsoft Knowledge Base

• Microsoft Word for the Macintosh, versions 4.0, 5.0, 5.1, 5.1a, 6.0, 6.0.1, 6.0.1a
• Microsoft Word for Windows 95, versions 7.0, 7.0a
• Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c

SYMPTOMS

When you save a mail merge main document containing conditional MERGEFIELD statements as a Word for the Macintosh 4.0 or 5.x document, the information in the ELSE statement of a conditional MERGEFIELD statement is lost.

NOTE: When you open a Word 6.0/95 file in Word for the Macintosh 4.0 or 5.x using the Word 6.0 for Macintosh and Windows converter, the field is lost; all that remains is the text reflecting the results of the first record evaluated by the conditional statement.

WORKAROUND

Re-create the conditional MERGEFIELD statement.

NOTE: You may have to reattach the data source if you use the Print Merge Helper.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

The conversion process does not correctly handle the conditional MERGEFIELD statement. For example, if the statement in Word 6.0 or 7.0 is:

   {IF {MERGEFIELD LastName}="Jones" "My last name is Jones" ""}

   <<IF <<LastName>>=”Jones”>>”My” <<ELSE>>”last”<<ENDIF>>

   {IF{mergefield LastName}=”Jones” "My" "last"}

   ARTICLE-ID: Q105893
   TITLE     : How to Toggle Field Codes Off and On in Word