Microsoft Knowledge Base

HOWTO: Replace the Network Card with the MS Loopback Adapter
Last reviewed: March 24, 1997
Article ID: Q165615
The information in this article applies to:
  • Softimage 3D for Windows NT, version 3.51

SUMMARY

If you are unable to start SOFTIMAGE 3D after installation, and you have confirmed that you do not have a typographical error (spelling mistake, or a line entered incorrectly), it may be necessary to disable your Network Card. This establishes that TCP/IP is not causing the problem, but is related to your Network Card; your Network card may not be working properly or the driver/adapter was incorrectly installed.

MORE INFORMATION

  1. To disable the network card for Windows NT 4.0, from the Control Panel>Network>Adapters, select the desired adapter, then click Remove.

  2. To add the MS Loopback Adapter, click Add.

  3. From the Select Network Adapter scroll box, select MS Loopback Adapter.

  4. Accept "802.3" as the frame type (common Ethernet protocol).

  5. If you are prompted for an IP address, enter any ID (ie: 10.10.10.10.). Accept the default Subnet mask value.

  6. You must reboot your computer for the change to take effect.

You now have an MS Loopback Adapter installed. If you are able to successfully launch SOFTIMAGE 3D, then TCP/IP was not the cause of the problem.

For Windows NT 4.0, you can have both an MS LoopBack and a regular Network card installed.

REFERENCES

Query the Knowledge Base for related articles using “error message” in the “Enter your search phrase” field.

If you have any questions concerning the information contained in this article, contact support@softimage.com by e-mail.

Keywords : kbgraphic kbnetwork kbsetup si si3d si3dlic si3dsetup kbhowto
Version : 3.51
Platform : NT WINDOWS
Issue type : kbhowto

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: March 24, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.