TrueType Not Printing on Remote Print Servers
Article ID: 165587
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q165587
SYMPTOMS
When printing from a Windows NT 4.0 client to a Windows NT 4.0 computer
sharing a printer, some documents will print with the wrong font. One
single job may print correctly, but successive jobs may not print
correctly. If the printer is paused when these jobs are spooled, they print
correctly.
CAUSE
This problem occurs when printing multiple documents that contain TrueType
fonts not available on the print server: if a job containing font
information is present in the printer queue when another such job starts
spooling, the font will not be used for the latter job. As long as the
first job remains in the printer queue, all jobs that start spooling to the
printer will not include the necessary font information if the job uses
TrueType fonts that the print server does not have available.
WORKAROUND
To work around this problem, install all TrueType fonts available to print
clients on the Windows NT print server.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0.
This problem was corrected in the latest Microsoft Windows NT 4.0 U.S.
Service Pack. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):
Additional query words: prodnt garbage bad incorrect download ttf
Keywords: kbbug kbnetwork KB165587