Knowledge Base

CSNW Clients May Get Access Denied Using WHOAMI

Article ID: 165509

Article Last Modified on 11/1/2006

Microsoft Windows NT Workstation 4.0 Developer Edition
Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q165509

SYMPTOMS

Client Services for NetWare (CSNW) users may not be able to get connection information using the WHOAMI tool. If the user is not an administrator of his or her workstation and he or she selects WHOAMI from the Network Neighborhood menu, he or she will receive the following error message:

Error access is denied occurred while trying to get connection information.

CAUSE

CSNW attempted to open a handle directly to the NetWare redirector device. Because only an administrator, or the system account, can acquire a handle directly to the NetWare redirector device, the open would fail and access is denied.

RESOLUTION

CSNW was modified to get a handle to the preferred, or nearest, server instead of the NetWare redirector device.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. A supported fix is now available, but is not fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Product Support Services for more information.

Keywords: kbbug kbfix KB165509