Knowledge Base

OL97: Some Manual Journal Entries Are Not Logged to Contacts

Article ID: 165411

Article Last Modified on 1/19/2007


APPLIES TO


This article was previously published under Q165411

SYMPTOMS

In Microsoft Outlook, a manual Journal entry may not be logged to the Contact's Journal page.

CAUSE

You started the entry from the Journal folder with a New Journal entry, and used the Address Book to retrieve the Contact's name for the Journal entry.

REFERENCES

For more information on Contact Journaling, please see the following article in the Microsoft Knowledge Base:

161632 OL97: Contact Not Listed in the Journal Contact List

Keywords: kbprb KB165411